You’ve been with us a few weeks now. Before we go any further, I really want to hear how it’s actually going. Honestly.

This isn’t a review, and nothing you say here counts against you. If anything, the more honest you are, the more I can fix. Your words go straight into the tools, systems, and onboarding you use every day.

And I’ll come back to you with what we actually change based on what you and the team say.